Services
An EAP your people actually use.
Program assessment, design and support for HR and benefits leaders.
A benefit on paper is not a resource.
Most organizations have an Employee Assistance Program. Fewer know what it is doing. Utilization is low and nobody is sure how low, managers don’t know when to refer, and the vendor’s report arrives once a year and goes unread. The program is paid for, and the problems it exists for still land on a manager’s desk.
We make the EAP part of how the organization runs.
Consulting for HR, benefits and people leaders: an assessment of the program you have, a plan for the one you need, and the manager training and follow-through that turn a line in the benefits guide into something people reach for.
Four questions every program has to answer.
- 01
Is it reaching anyone?
Program assessment: utilization, access, awareness, and what employees and managers actually know about the benefit they have.
- 02
Is it the right program?
Design and vendor selection: scope, model, and the questions to ask before the contract, not after.
- 03
Do managers know what to do with it?
Manager training: when to refer, how to have the conversation, and where a manager’s role ends.
- 04
What happens on the hard days?
Critical-incident planning: who does what after a loss, a layoff or a crisis, decided before one happens.
Look first, then change what matters.
- 01
Consultation
The organization, the program you have, and what you need it to do.
- 02
Assessment
The data you already have, the contract, and conversations with the people the program is for.
- 03
Plan
What to keep, change or replace, in priority order, with what each step should show.
- 04
Implementation and review
Training, communication and vendor work, and we stay engaged while the numbers move.
Who it’s for
The people who own the program.
- 01HR and benefits leadersResponsible for a program and wanting to know what it returns.
- 02Organizations choosing or changing a vendorBefore the renewal, with the right questions in hand.
- 03Leadership teams after a hard yearTurnover, burnout, or an incident that showed where the gaps were.
What is your organization missing?
In just five minutes, our complimentary Elevate 360 Organizational Snapshot™ can help identify hidden gaps in leadership, communication, retention and performance, and where your greatest opportunities may be.
Already know what you need help with? Let’s talk